Contact us

If you would like more information about our products, please get in touch using our enquiry form below or by phone or email and we will get back you as soon as possible.




Address

Unit 12A, The Freeport, Ballasalla, Isle of Man, IM9 2AP

Solarscope Ltd
P: +44 (0) 1624 620 800
E: info@solarscope.co.uk

PRIVACY POLICY

This Privacy Policy details the practices of Solarscope Ltd. regarding information collected through

– our website www.solarscope.co.uk

–  our social media pages

– and all communications you have with the company. By using these services you agree to this privacy policy.

Personal Information is information that makes you identifiable as an individual, including:

-Name

-employer’s name

-postal address (billing and shipping addresses)

-email address

-telephone / fax number

-credit and debit card number

-customer number

Data Collection

We may collect personal information when you register on our website (webshop) and / or you make purchase through our webshop or contact us through our website, by email or telephone.

We may collect personal information when you visit us at a trade show or when you visit our offices.

We may receive your personal information from other sources such as public databases or social media platforms and other third parties.

We may use a third party payment service to process payments. If you make a payment through the services, your personal information may be collected by such a third party and subject to their privacy policy, over which we do not have any control and we are therefore not responsible for this third party’s collection, use and disclosure of your personal information.

If you disclose to us or to our service providers any Personal Information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Use of Personal Information

We and our service providers may use Personal Information:

  • to respond to your enquiries
  • to handle orders, deliver goods and process payments
  • to communicate with you regarding orders, products and services
  • to update our records and maintain any on-line account you may have with us
  • to prevent or detect fraud or misuse of our website
  • for internal reporting and analytical purposes to improve products and services
  • enable third parties to carry out technical, logistical or other functions on our behalf 

Disclosure of Personal Information

We share our personal information with our agents or third parties where necessary for the following purposes:

  • to employ other companies to perform functions or our behalf including fulfilment of orders, delivering goods, sending customer communication, analysing data, processing credit card payments and provising customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  • where necessary to prevent fraud or reduce credit card risk we may share your personal information with other companies and organisation. 

Collection of Information by Third-Party Sites 

Our Website may contain links to other websites whose information practices may be different to ours. Please consult the privacy notices of those websites for further information as we have no control over the information submitted or collected.

Retention Period

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.